Have you been impacted by the Government Shutdown? Please check here for the most up-to-date information on how we are helping impacted members and for details on available financial assistance and resources.

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Government Shutdown Assistance

We understand that the government shutdown creates uncertainty, and we want to assure you that we are here for you. See how our Assistance Programs can help you. We are committed to providing you with the most current information. Please check back on this page, as we will continue to post updates as more details become available.

Our assistance program is available to any federal employee who is a credit union member and requests assistance.
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Call Us

Call our Member Experience Center at 904-354-8537 to request assistance.

Request assistance at a branch convenient to you.

*APR= Annual Percentage Rate. All loans, extensions, and skip-payments are subject to approval. All credit union programs, services, rates, terms, and conditions are subject to change at any time without notice.

1 All loans, extensions, and skip-payments are subject to approval. All credit union programs, services, rates, terms, and conditions are subject to change at any time without notice. Eligibility requirements: Federal government employees, active duty servicemembers, and federal contractors paid by the federal government whose income is impacted by the government shutdown. Impacted individuals must be a member of the credit union in good standing with direct deposit. Minimum loan amount $500, maximum loan amount $5,000. Estimated payment of $83.34/$1,000.

2 Interest will continue to accrue during the deferment period. Restrictions may apply based on loan type and account and loan standing. Other restrictions may apply.

3 A Skip-A-Pay may be requested through online banking, the MEC, or a branch. The Skip-A-Pay fee ranges from $15 to $25, fee is based on how the request is processed. Interest continues to accrue during the skip period. If the member has automatic payments set up to pay the loan from another financial institution, the member is responsible for canceling automatic payment. Restrictions may apply based on loan type and account and loan standing. Other restrictions may apply.